/* Libro de Reclamaciones — estilo Pinky Store */
.lrq-wrap{
	--lrq-black:#181818;
	--lrq-coral:#c97a5c;
	--lrq-coral-dark:#b3644a;
	--lrq-gray:#6f6f6f;
	--lrq-line:#e4e0dc;
	--lrq-bg-soft:#faf8f6;
	max-width:820px;margin:0 auto;color:var(--lrq-black);
	font-family:'Poppins',-apple-system,BlinkMacSystemFont,sans-serif;
}
.lrq-header{text-align:center;margin-bottom:36px}
.lrq-eyebrow{display:block;font-size:12px;letter-spacing:.18em;text-transform:uppercase;color:var(--lrq-coral);font-weight:600;margin-bottom:10px}
.lrq-header h3{font-family:'Playfair Display',Georgia,serif;font-size:34px;font-weight:700;margin:0 0 14px;color:var(--lrq-black)}
.lrq-aviso{font-style:italic;color:var(--lrq-gray);max-width:520px;margin:0 auto 10px;font-size:14.5px;line-height:1.5}
.lrq-datos-establecimiento{font-size:13px;color:var(--lrq-gray);line-height:1.6}

.lrq-hp{position:absolute;left:-9999px;top:-9999px}

.lrq-form fieldset{border:0;border-top:1px solid var(--lrq-line);padding:28px 0 6px;margin:0 0 6px}
.lrq-form fieldset:first-of-type{border-top:0;padding-top:0}
.lrq-form legend{font-family:'Playfair Display',Georgia,serif;font-size:19px;font-weight:600;padding:0;margin-bottom:18px;position:relative}
.lrq-form legend::after{content:"";display:block;width:36px;height:2px;background:var(--lrq-coral);margin-top:8px}

.lrq-row{display:flex;flex-wrap:wrap;gap:18px;margin-bottom:18px}
.lrq-field{flex:1 1 220px;display:flex;flex-direction:column;gap:6px}
.lrq-field-sm{flex:1 1 160px}
.lrq-field label{font-size:12.5px;font-weight:500;letter-spacing:.02em;color:var(--lrq-black)}
.lrq-field label input[type=checkbox]{margin-right:6px;accent-color:var(--lrq-coral)}

.lrq-field input[type=text],
.lrq-field input[type=email],
.lrq-field input[type=number],
.lrq-field select,
.lrq-field textarea{
	padding:11px 4px;border:none;border-bottom:1.5px solid var(--lrq-line);
	border-radius:0;font-size:14.5px;width:100%;box-sizing:border-box;
	background:transparent;font-family:inherit;color:var(--lrq-black);
	transition:border-color .2s ease;
}
.lrq-field select{background:transparent url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='12' height='8'><path d='M1 1l5 5 5-5' stroke='%23181818' stroke-width='1.5' fill='none'/></svg>") no-repeat right 4px center;appearance:none;padding-right:20px}
.lrq-field textarea{resize:vertical;border:1.5px solid var(--lrq-line);border-radius:6px;padding:12px;background:var(--lrq-bg-soft)}
.lrq-field input:focus,.lrq-field select:focus,.lrq-field textarea:focus{outline:none;border-color:var(--lrq-coral)}

.lrq-terms{margin:8px 0 26px;font-size:13px;color:var(--lrq-gray)}
.lrq-terms label{display:flex;align-items:flex-start;gap:8px;font-weight:400}
.lrq-terms input[type=checkbox]{margin-top:3px;accent-color:var(--lrq-coral)}

.lrq-submit{
	background:var(--lrq-black);color:#fff;border:0;padding:15px 34px;
	border-radius:2px;font-size:13px;font-weight:600;letter-spacing:.12em;
	text-transform:uppercase;cursor:pointer;display:inline-flex;align-items:center;gap:10px;
	transition:background .2s ease;
}
.lrq-submit span{transition:transform .2s ease}
.lrq-submit:hover{background:var(--lrq-coral)}
.lrq-submit:hover span{transform:translateX(4px)}
.lrq-submit:disabled{opacity:.6;cursor:default}

.lrq-alert{padding:14px 18px;border-radius:4px;margin-bottom:24px;font-size:14px;text-align:center}
.lrq-alert-success{background:#f4efe9;color:#7a4b32;border:1px solid var(--lrq-coral)}
.lrq-alert-error{background:#fbeceb;color:#a3372b;border:1px solid #e6b3ac}

@media(max-width:600px){
	.lrq-header h3{font-size:26px}
	.lrq-row{flex-direction:column;gap:14px}
}
